Can you imagine the chaos we would be in if we didn’t manage recruitment and training of our staff! Thankfully we don’t have too many guys like the ones above on our crews.
We manage to avoid these guys because we have a process in place that verifies qualifications and checks references before we start them. Similarly all staff recruited have their qualifications verified and attend an interview, so we don’t end up with a team of people like the ones above.
QSP 04 sets out the guidelines that are in place for us to recruit, train and record all of this information in a structured manner.
A series of start-up documentation has to be completed by each new employee and submitted prior to starting with the company. This allows for all new employees to be set up on our internal HR and Payroll systems before they start work and avoid any potential delays in getting paid.
Probation:-
Probation reports are completed after a set period of time to confirm that new employees are performing well and to the correct standards. This provides both sides with a way out, if they are not happy with the new position.
Procedure:-
The company has determined the competencies required for all personnel, and provides ongoing training to meet these requirements.
There are two main areas within the training department, craft labour and staff.
Training:-
All training is carried out in a planned manner and records are maintained.
Those at Engineer level will have to maintain their own record of Continuous Professional Development (CPD) on Sharepoint.
Craft training is undertaken where any new technology is being introduced and to raise skill levels where a shortfall is identified (ie. Welding, first aid, confined space training etc.)
This can also be something as simple as when new tooling is purchased, the vendor provides training to all concerned.
Apprentice training can be either practical skills or theory based training or both where required.
Supervision and management have specific training requirements reviewed regularly with their line manager/HR.
These can be anything from Presentation skills to Negotiation skills, to Excel or Powerpoint training or can be a bespoke training session like How to deal with confrontational situations, where the need is identified
Evaluation of training:-
Anything successful has to be monitored to check if things are still effective and adjusted if improvements are required.
For that reason the effectiveness of all of our training is evaluated under the following four criteria:
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